Risk warning: CFDs are complex instruments that come with a high risk of losing money rapidly due to leverage.

Complaints Handling Procedure

The Company will maintain an effective and transparent procedure for the reasonable and prompt handling of our current or potential client's complaints.

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Following the receipt of the complaint the Head of the Administration/Back Office Department, within 5 working days, shall communicate with you the remedy measures or explanations related to your concern.

Ways to Submit Your Complaint

You may submit the following complaint form in three ways always addressing the form to The Head of the Administration/Back Office Department:

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